All US orders are shipped via USPS. Once your order has shipped you will recieve a tracking number via email. Most orders should arrive in 3-8 business days once shipped. I do not have control once the package leaves my possession. If you have questions or concerns with an order please contact me.
International shipping is available to select countries. If you have issues while placing an order, please contact me.
Collections/ custom orders will take longer. This info can be found on the products listing.
DYED TO ORDER/ RESTOCKS
Depending on popularity & availability previous color-ways may be restocked.
All dyed to order skeins have a turnaround time of 4-8 weeks. Check product listing for exact timelines.
To stay in the know, be sure to subscribe to my email list & follow along on Instagram for restock updates.
TAROT GLŌ YARN CLUB
What will I receive each month?
Each month will feature a new theme inspired by all things the GLŌ! One of a kind color-ways will be designed along with a theme scented candle & stitch markers to match! All hand-made and designed by Superglō Fiber in PHX, AZ.
When will the club theme be announced?
The 1st of the month via Instagram.
When will my order ship?
Yarn club boxes will be shipped around the 20th of the month.
Please note: This is a preorder, and will be shipped around the 20th of the month (if you purchase a box during the month of September, your box will be shipped around September 20th).
Returns are accepted within 24 hours of purchase. Once the yarn is shipped I will not accept a return. Exchanges can be made. Please contact me for more information.
Due to the nature of hand dyeing there is a chance that multiple skeins will be slightly different. Please be aware of this before purchasing multiple skeins. I will try my absolute best to match dye lots in orders of 2+ skeins.
If you have concerns once receiveing your yarn please contact me so we can work out a solution.
For more information on current yarn bases offered, please visit the 'Base Info' page.
Most yarns available are Superwash Merino. These yarns can be washed by hand or machine. I personally prefer to handwash to avoid any risk of damaging/ felting the yarn.
Some dyes are notoriously difficult to set, and some color may bleed even after our final wash.
Yarns that are not Superwash Merino should alwasy be gently hand-washed.
When drying, lay flat. Do not put in dryer.
COLLECTIONS/ CUSTOM ORDERS
Depending on order volume a collection/ custom can take up to 8 weeks to ship after pre-order is closed.
I strive to complete orders ASAP but due to the nature of a one woman show I cannot guarantee a specific time window. I will provide post-collection production/ timelines on Instagram and you will receive an email as soon as your order ships.
WHOLESALE/ TRUNK SHOW
Interested in a trunk show or carrying our yarn at your LYS? Shoot us an email!